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Privacy policy
Last updated: November 28, 2024
This Privacy Policy describes how Dab Skin System (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.dablaser.co.uk (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, along with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as outlined below. The types of information we collect and use depend on how you interact with us.
In addition to the specific uses described below, we may also use the information we collect about you to communicate with you, improve the Services, comply with legal obligations, enforce applicable terms, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect about you depend on how you engage with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect:
Information We Collect Directly from You
When you interact with our Services, we may collect personal information that you provide directly to us, including:
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Contact Details: Name, address, phone number, and email address.
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Order Information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account Information: Username, password, security questions, and other information used for account security.
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Customer Support Information: Any information you provide when contacting us, such as queries or support requests.
Some features of the Services may require you to provide specific information. You may choose not to provide this information, but doing so could limit your access to certain features.
Information We Collect About Your Usage
We may automatically collect information about your use of our Site and Services ("Usage Data"). To collect this information, we may use cookies, pixels, and other similar technologies. Usage Data may include:
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Information about how you access and use the Site.
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Device details (such as your device type, operating system, and browser).
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Network connection details.
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IP address and other interaction data.
Information We Obtain from Third Parties
We may receive information about you from third parties, including vendors and service providers who collect data on our behalf, such as:
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Support Services: Companies that help support our website and services.
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Payment Processors: Third-party processors who collect payment information (e.g., credit/debit card details, billing address) to process transactions.
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Advertising and Tracking: Third-party services that may use tracking technologies to collect data for targeted advertising or analytics.
Any information we collect from third parties will be handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing Products and Services
We use your information to deliver the Services to you, including processing orders, managing accounts, and communicating with you about transactions (e.g., shipping, returns, and exchanges).
Marketing and Advertising
We may use your personal information to send marketing and promotional communications, such as newsletters or advertisements about our products and services. This may include tailoring our Services and advertisements to better suit your preferences. If you are an EEA (European Economic Area) resident, the legal basis for this data processing is our legitimate interest in promoting our products, as outlined in Art. 6 (1) (f) of the GDPR.
Security and Fraud Prevention
We use your information to detect and address potential fraud, illegal activity, or breaches of our terms. We also work to protect the integrity of our website and Services. If you are an EEA resident, the legal basis for this processing is our legitimate interest in maintaining a secure website, as described in Art. 6 (1) (f) of the GDPR.
Communication and Service Improvement
We may use your personal information to communicate with you, respond to customer service requests, and enhance your experience with our Services. This is part of our legitimate interest in providing effective customer service and maintaining our relationship with you (Art. 6 (1) (f) of the GDPR).
How We Protect Your Personal Information
We implement a variety of security measures to maintain the safety of your personal information. While we take reasonable precautions to protect your data, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location, you may have certain rights with respect to your personal data. If you are located in the EEA, you have the right to:
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Request access to your personal data.
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Request correction or deletion of your personal data.
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Object to or restrict the processing of your personal data.
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Withdraw consent, where applicable.
To exercise these rights, please contact us using the contact information provided below.
Third-Party Websites and Links
Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Cookies
Like many websites, we use Cookies on our Site to improve your browsing experience and to provide personalized services and content. Specifically, we use Cookies to remember your actions and preferences, run analytics, and better understand how users interact with the Site and our Services. These Cookies are used in our legitimate interest to administer, improve, and optimize the Services.
We may also allow third-party service providers to use Cookies on our Site to help us tailor our services, products, and advertising, both on our Site and on other websites.
You can control the use of Cookies by adjusting your browser settings. Most browsers automatically accept Cookies by default, but you can choose to disable or block Cookies through your browser settings. Please be aware that blocking or deleting Cookies may negatively impact your experience on the Site and could prevent certain features or functionalities from working correctly.
Global Privacy Control (GPC)
Our website recognizes the Global Privacy Control (GPC) signal, which allows you to opt-out of certain uses or disclosures of your personal data, such as targeted advertising. If we detect the GPC signal from your browser or device, we will treat it as a valid request to opt out of sharing your data for advertising purposes. If we are able to associate the device sending the signal with a Wix account, we will apply the opt-out request to your account as well.
To learn more about Global Privacy Control, please visit Global Privacy Control.
Please note that aside from the Global Privacy Control signal, we do not recognize other "Do Not Track" signals sent by your browser or device.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for purposes such as fulfilling contracts, legitimate business interests, or as otherwise stated in this Privacy Policy. These circumstances may include:
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Vendors and Service Providers: We may share your personal information with third parties who provide services on our behalf, including but not limited to IT management, payment processing, data analytics, customer support, cloud storage, and fulfillment and shipping.
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Business and Marketing Partners: We may share your personal information with our business and marketing partners to help provide services to you and advertise products or services. These partners will use your information in accordance with their own privacy policies.
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Your Consent: If you request or consent to the disclosure of your personal information, we may share certain details with third parties, such as when we need to ship products to you or when you use social media integrations or widgets on our Site.
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Affiliates and Corporate Group: We may share your information with affiliates or other members within our corporate group as part of our legitimate interest in managing a successful business.
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Business Transactions and Legal Obligations: In the event of a business transaction, such as a merger or bankruptcy, we may disclose your personal information. We may also share it to comply with legal obligations, such as responding to subpoenas, search warrants, or other legal processes. Additionally, we may disclose personal information to enforce our terms of service or to protect the rights and safety of the Services, our users, or others.
In the past 12 months, we have disclosed the following categories of personal information for the purposes outlined in this Privacy Policy:
[Insert specific categories of personal information disclosed here, such as name, contact details, payment information, etc.]
Category
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Identifiers such as basic contact details and certain order and account information
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Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information
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Commercial information such as order information, shopping information and customer support information
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Internet or other similar network activity, such as Usage Data
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Geolocation data such as locations determined by an IP address or other technical measures
Categories of Recipients
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Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
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Business and marketing partners
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Affiliates
We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
With your consent we share personal information for the purpose of engaging in advertising and marketing activities, as follows.
We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.
Category of Personal Information
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Identifiers such as name, e-mail address and phone number
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Commercial information such as records of products or services purchased
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Usage Data
Categories of Recipients
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Business and marketing partners
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Business and marketing partners
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Business and marketing partners
Third Party Websites and Links
Our Site may contain links to third-party websites or online platforms that are not operated or controlled by us. If you follow links to websites that are not affiliated with or controlled by Dab Skin System, we encourage you to review their privacy policies, security practices, and other terms and conditions. We are not responsible for the privacy or security practices of third-party sites, nor do we guarantee the accuracy, completeness, or reliability of the information found on these sites.
Please note that any information you provide on public or semi-public venues, including information shared on third-party social networking platforms, may be visible to other users of the Services and/or users of those third-party platforms. This information may be used without limitation by us or third parties.
The inclusion of links to third-party websites or platforms does not imply endorsement of their content, owners, or operators, unless specifically stated in our Services.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 16. If you are a parent or guardian and you believe that we have collected personal information from your child, please contact us using the contact details provided below. We will take steps to delete such information from our records.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) the personal information of individuals under 16 years of age.
Security of Your Information
While we take reasonable precautions to protect your personal information, please be aware that no security measures are completely foolproof or impenetrable. We cannot guarantee the absolute security of your data. Additionally, any information you send to us may not be secure while in transit over the internet. We recommend that you avoid using insecure channels to communicate sensitive or confidential information to us.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as maintaining your account, providing our Services, complying with legal obligations, resolving disputes, and enforcing applicable contracts and policies. The specific retention period may vary depending on the type of information and its relevance to our ongoing business needs.
Your Rights
Depending on where you reside, you may have certain rights regarding your personal information. However, these rights are not absolute, may only apply in specific circumstances, and, in some cases, we may decline your request as permitted by applicable law. Below are the rights you may be entitled to:
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Right to Access / Know: You may have the right to request access to the personal information we hold about you, including information on how we use and share that data.
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Right to Delete: You may request that we delete the personal information we maintain about you, subject to certain exceptions.
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Right to Correct: You may request that we correct inaccurate or incomplete personal information we hold about you.
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Right to Portability: You may have the right to receive a copy of your personal information and request that we transfer it to another service provider in certain circumstances and subject to specific exceptions.
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Right to Opt Out of Sale, Sharing, or Targeted Advertising: You may direct us not to "sell" or "share" your personal information or opt out of processing for "targeted advertising" purposes, as defined by applicable laws. If you visit our Site with the Global Privacy Control (GPC) opt-out preference enabled, we will treat this as an automatic request to opt out of "selling" or "sharing" your information on that device and browser.
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Restriction of Processing: You may request that we stop or restrict the processing of your personal information under certain circumstances.
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Withdrawal of Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
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Right to Appeal: If we decline to process your request, you may appeal our decision by responding directly to our denial.
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Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe link provided in those emails. However, you may still receive non-promotional emails related to your account or orders.
You can exercise any of these rights by following the instructions on our Site or by contacting us using the contact details below.
We will not discriminate against you for exercising any of these rights. To ensure the security of your information, we may need to verify your identity before processing your request, such as by confirming your email address or account details. If you wish, you may designate an authorized agent to make requests on your behalf. Before we accept such a request, the agent must provide proof of your authorization, and we may require you to verify your identity directly with us.
We will respond to your request in a timely manner, as required by applicable laws.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as maintaining your account, providing our Services, complying with legal obligations, resolving disputes, and enforcing applicable contracts and policies. The specific retention period may vary depending on the type of information and its relevance to our ongoing business needs.
International Data Transfers
Please note that we may transfer, store, and process your personal information outside of the country in which you reside. This includes processing by our staff, as well as third-party service providers and partners located in other countries.
If we transfer your personal information outside of Europe, we will ensure that appropriate safeguards are in place, such as the use of the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority in the UK, unless the data is being transferred to a country that has been deemed by the relevant authorities to provide an adequate level of protection for personal data.
Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please feel free to contact us:
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Email: kat@dablaser.co.uk
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Address: Dreamboat Aesthetics ltd
850 Green Lanes, London, England, N21 2RS
For the purposes of applicable data protection laws, unless stated otherwise, we are the data controller of your personal information.
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